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01/22/2004: "Guidelines for learning"
The following Guidelines for focusing on learning (got the link from Slugger) are worth a read. They are from a course in 'diversity training'.
1. Release the need to be right.
2. Welcome one another's thoughts and opinions.
3. Suspend judgment.
4. Listen for understanding, not rebuttal.
5. Make personal statements by using "I" rather than "you".
6. Clarify first what was said before you challenge someone.
7. Take time to reflect.
8. Lean into discomfort.
9. Respond first to what was said before making your point.
10. Have fun.